Corporate Policies
OUR MISSION
Based on the belief that "Everyone Deserves to Dress Well", "to make our customers feel good by offering products suitable for their needs, style and budget in an easy and pleasant shopping environment".
OUR VISION
"To be one of the three most successful clothing retailers in Europe"
This success is based on EBITDA profitability ratio; employee, customer, supplier satisfaction, social responsibility and sustainability principles.
Our values:
- Being Virtuous
- Achieving Together
- Extensive Expertise
- Being Customer-Oriented
- Challenging the Difficulties
Quality Policy
To be a leading and exemplary company in its sector, which designs products in line with customer needs and expectations, in accordance with the style and budget of the customer with the philosophy of "Everyone Deserves to Dress Well", designs products in accordance with customer needs and expectations, makes production in accordance with the legislation and product conditions and sells the products by presenting them to the taste of its customers, continuously improves itself and its stakeholders by always keeping customer satisfaction at its focus, improves its processes by digitalising them using data science and robotic process automation tools in line with the goals and principles it has determined, and always aims to do better and right with a risk perspective.
LC Waikiki Ecology Policy
We as LC Waikiki confirm making production by ensuring that the world resources are naturally inherited to next generations and providing the transparency based on data and information sharing for production under healthy conditions.
And we commit:
- To share our LC Waikiki Environmental and Ecological product policy with all our suppliers, subcons, employees and customers and to contribute to the awareness of the society through our practices and information.
- To create a new value chain with our suppliers and manufacturers which adopted LC Waikiki values, are transparent and are in compliance with our ecological and environmental criteria..
- To detect the improvable areas of suppliers regarding the issues which would affect the ecology and our products as to our extra practices and standards as well as being in compliance with the laws and to encourage the continuous improvement.
- Make the necessary human health compatibility tests of the products we offer to consumers with the sampling test frequencies specified in the framework of scientific risk analysis and do not offer inappropriate (risk for human health) products to consumers.
- To make improvements to decrease the resources that we use and to create new business models which are designed to replace the resources that we use with the new ones.
Our actions,
- To tell our adopted principles to all our suppliers and manufacturers without any unclear points for the purpose of making our Ecological product and Environmental policy comprehensible, to ensure that the necessary trainings are delivered and to increase the awareness.
- To conduct on-site audits to all our suppliers and manufacturers via audit mechanisms and to create the value chain risk map.
- To ensure continuous safety of the products through a comprehensive and systematic test modeling,
- To ensure that traceable systems are created and are used in a more effective way by taking the usage of natural resources and energy resources ( electricity, natural gas ) under control in process basis
- To ensure less waste by ensuring the controlled usage of raw materials in the beginning of the process, to ensure the recycling of the wastes as far as possible and to ensure the proper elimination of non-recyclable ones and essentially to decrease the pollution.
- Firstly to define our chemical footprint and to improve while calculating our carbon and water footprint
- To calculate carbon and the water footprint starting with our own centers, to improve the current status and to arrange activities
- To ensure that the usage of raw materials, which might affect the environment and the human health in a negative way, is decreased / are not used at all in the source in accordance with the risk analysis.
Social Responsibility Policy
In accordance with its social responsibility policy, our company has determined clothing the needy, especially orphans, and contributing to their education as one of its main goals. In line with this target, it has decided to allocate 15 percent of its net profit to social aid every year and to provide these aid through official and ministry-approved foundations, especially the Social Assistance Foundations affiliated with Governorships and District Governorships and the Red Crescent.
Details of our assistance:
- Education aid support for 4,129 students and 911,867 clothing aid in 2008
- Education aid support for 6,162 students and 2,244,231 clothing aid in 2009
- Education aid support for 9,155 students and 2,622,252 clothing aid in 2010
- Education aid support for 8,123 students and 3,796,466 clothing aid in 2011
- Education aid support for 7,224 students and 2,787,931 clothing aid in 2012
- Education aid support for 8,180 students and 4,528,870 clothing aid in 2013
- Education aid support for 9,335 students and 5,411,042 clothing aid in 2014
- Education aid support for 10,177 students and 5,709,948 clothing aid in 2015
- Education aid support for 11,701 students and 5,882,431 clothing aid in 2016
- Education aid support for 13,691 students and 8,783,732 clothing aid in 2017
- Education aid support for 16,992 students and 13,857,576 clothing aid in 2018
- Education aid support for 15,867 students and 4,290,180 clothing aid in 2019
- Education aid support for 13,639 students and 12,332,946 clothing aid in 2020
- Education aid support for 14,196 students and 12,282,549 clothing aid in 2021
- Education aid support for 15,020 students and 16,079,724 clothing aid in 2022
- Education aid support for 14,433 students and 18,774,055 clothing aid in 2023 were provided.
Occupational Health and Safety Policy
We carry out efforts to create a safe and healthy work enviroment for all our stakeholders, including our employees, sppliers, customers anad visitors, and fulfill our OHS legislation and other obligations. We are commited to minimizing work-related hazards, injuries and occupational diseases by proactively managing occupational health and safety practices and proactively managing OHS risks, with the leadership of our senior management, our employees from all levels of our organization, and the participation of our other stakeholders.
LC Waikiki Information Security Management System and Personal Data Management System Policy
Protecting the personal data of our employees, customers, suppliers and persons related to our reputation and brand value in the public, in accordance with the law; In line with the aim of complying with the laws and contracts made with third parties (business partners, customers, suppliers), information security and personal data risks regarding the "confidentiality", "integrity" and "usability" of our information assets are effectively managed, and our information security management system and personal data are protected. It envisages the continuous improvement of our data management system.
LC Waikiki and Group Companies Anti-Bribery Policy
As LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş., Taha Giyim San. ve Tic. A.Ş. and İsna Tekstil San.ve Tic. A.Ş. all our employees, including our suppliers and business partners, all our stakeholders are against bribery. In the event of a bribery-related situation, relations with all parties are terminated. Compliance efforts are carried out to prevent bribery in accordance with the ethical principles, values and relevant legislation that the Company has embraced since its establishment. The continuity and improvement of the anti-bribery system is ensured through independent reviews by senior management and governance.The awareness of employees and other stakeholders is increased at all levels of the organization, with the leadership of Senior Management, regarding the implementation of Anti-Bribery System requirements. We undertake to take the necessary measures in line with the goal of eliminating bribery in order to prevent company damage and reputational losses that may occur in case of violations of transparency, honesty and other ethical principles and values of our company.
Our Social Compliance Policy
As LC Waikiki, we are determined to fulfill our legal and voluntary obligations. We continue our operations including production process together with our business partners and aim to ensure the sustainability of human and environmental resources.
In all the countries we supply to, we work with auditors and companies that have received special training in this regard. We not only focus on auditing, but also provide consultancy and training to our suppliers in order to grow together.
We determine our main priority as "respect for people and the environment" wherever we are currently operate and will operate in the future. We believe that no value or knowledge that is not shared will provide added value, and we believe that we will succeed together by defying all difficulties in line with our values that have continued since our establishment.
Code of Contact
Click for LCW Code of Contact